Consultations are by appointment. When you ring, every effort will be made to accommodate your preferred time and/ or doctor, though sometimes you may have to wait to get to see your preferred doctor.
We try to accommodate patients with urgent problems – please let the receptionist know the nature of your problem when you call to make an appointment. Children of the clinic will always be seen if urgent.
Longer consultation times are available, so please ask our receptionists if you require extra time. We are happy for patients to contact us to see if there have been any delays, or if the doctor is running late.. In the event of major delays our reception staff will attempt to contact you, so please make sure we always have your up to date phone number.
New patients are always welcome.
When you ring to make an appointment, you will normally be offered a 15-minute timeslot. This covers most of the usual things that people need to see their doctor about, such as infections, injuries, or any other kind of acute problem that has come up.
There are some situations though that you really need longer time for, and these include:
Mental Health Care Plans
Travel Medicine – this can often take more than 15 minutes due to the complex nature of the consultation
Complete check ups including smear tests
Below are some examples of the types of appointments available, if you feel that you may require longer, please advise reception when you phone to book your appointment;
• Pap Smear
• New Referral
• Antenatal – review
• Medication review
• Quitting Smoking
• Skin checks
• Annual health checks
• Multiple issues to discuss
• New Antenatal
• Centrelink Form
Chronic Disease Management Plans
• Extensive paperwork/reports
• Multiple issues that will require longer that 30 minutes
New Patients – 30 Minutes
Patients are required to bring their Medicare card, Concession Cards/Veteran Affairs Cards and reading glasses on the day if required, and the contact detail inc, phone and fax numbers of their previous Medical Centre.
These appointments generally require 30 minutes and these times can vary in length, due to relevant testing required. All medicals and fees need to be approved prior to an appointment being made.