Boroondara Health and Wellness is a Private Billing clinic. appointments of all types are expected to incur an out of pocket expense.
Our Clinic Philosophy
Boroondara Health and Wellness Centre is a locally owned and operated general family practice situated in the heart of the busy shopping precinct of Glenferrie Road, Hawthorn.
Our clinic is committed to providing a high standard of patient care. We are motivated to help our patients achieve wellness, rather than just dealing with episodes of illness. We do this by spending time and listening to patients and working with them to solve their health issues. We recognise the important role that factors like lifestyle, diet and psychological well-being have to play in being healthy.
We are keen to source practitioners of excellence in medical and complementary fields to work together to achieve well being. Drug prescriptions are kept to a minimum, with the emphasis being on facilitating healing via other methods. We maintain high ethical standards and pay very strict attention to privacy and confidentiality issues in this surgery.
The practice again became successfully Accredited in 2023 by AGPAL. This means that our practice satisfies the standards set by the Royal Australian College of General Practitioners for excellence in General Practice.
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Fee Schedule Updates
Please be advised that from the 1st of January 2025 consultation fees at BHWC have increased.
New basic appointment fees are listed below before medicare rebate.
Standard Appointment (15 minutes) – $110
Double Appointment (30 minutes) – $220
Long Appointment (45 minutes) – $300
For Medicare rebates and further billing information please see our Fees Page.
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HotDoc Quick Consults for repeat Scripts & Referrals
Updated: 19/03/2025
BHWC is no long offering Quick Consults for requesting repeat scripts and referrals through the HotDoc App. Due to high volume of inappropriate requests being made through the platform.
- Repeat scripts and referrals are still available without consultation where appropriate.
- Please call Reception Staff to arrange this service.
- An out-of-pocket cost of $25 applies.
- No new prescriptions or referrals to new specialists will be written without a regular consultation.
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HotDoc Payments for Telehealth
We are now using HotDoc Payments to confirm Telehealth appointments and securely process accounts.
- When you book a telehealth appointment online you will be asked to provide a payment method
- You will see an estimated cost of your appointment
- You will be asked to confirm your details are correct
- Your card will not be charged until after the appointment
- You card details are never visible to HotDoc or Boroondara Health & Wellness Centre
- If you do NOT want to provide credit card details, please call Reception to book your appointment
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Respiratory Clinic
Since the outbreak of COVID-19 BHWC has run a Respiratory & Fever Clinic for the benefit of all our patients.
The Respiratory Clinic must be booked in advance and operates each day for a period of 1-2 hours (depending on demand). The clinic operates through the rear door of the practice from the car park. This is to ensure the safety of the staff and other patients within the practice.
The aim of this Clinic is to see all the patients who may be unwell with Respiratory Illnesses (including Ear Infections, Tonsillitis, Pneumonia, or Bronchitis), along with those who may have highly infectious illnesses like COVID-19.
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Electronic Prescribing and e-Scripts
Our Doctors are now able to issue your scripts as an electronic script or “e-Script” for your convenience. Watch the video below for more information about how it works, and to see if an e-Script is the right option for you.
For additional information, or to request your scripts in electronic format, please mention this to your Doctor during your consultation.
